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PROACTIVE MONITORING AND MANAGEMENT OF YOUR IT SYSTEMS 

Network Support Services provides 24/7 support for your IT systems.

Proactive monitoring and management of your IT. systems

No matter where you are, we’ve got you covered.

The monitoring and proactive management of an IT system is a must in today's modern world.  At Network Support Services, we protect and proactively monitor your IT systems using the latest technology.

 

By deploying a small agent to each of your machines, the Network Support Services helpdesk team can keep a watchful eye over all of your IT assets, monitoring your IT environment to keep it performing to its optimum level. 

Our proactive monitoring solution will allow us to

 

  • Collect real time asset data such as hardware and software inventory.

  • Provide automatic patch management ensuring your device is secure at all times.

  • Proactive monitoring of the device allows us to spot issues and problems before you notice them.

  • Deploy critical patches and updates to your machine.

Endpoint Management

Protecting individual laptops and desktops is a key defense against cyber security threats. Our Endpoint management solution provides a wide range of services.

Proactive monitoring of devices

Endpoint Management ensures we can monitor and secure critical aspects of your end-user devices, and protect your critical company data from external threats, with proactive reviews and monitoring of alerts, to guarantee the maximum uptime of systems.

IT asset tracking

With Endpoint Management, you can track all of your IT assets’ age and specification, including serial and model numbers.

Automatic updates

Your Endpoint Management platform will carry out automatically scheduled updates of Microsoft and many popular 3rd party applications.

Managed antivirus and web protection

Antivirus and Web Protection can be applied across your machines automatically, saving the cost and complication of operating a stand-alone alternative. Managed Antivirus and Web Protection provide the highest levels of security against the ever-increasing risk of viruses and malware, both local and web based.

 

Endpoint detect & response next generation protection

With EndPoint Detect and Response, you have peace of mind that your devices are monitored and secure no matter where your teams are working.

 

EDR (Endpoint, Detect & Response) leverages Artificial Intelligence to monitor devices and network events, recording and reviewing behaviours in a central database, so further analysis, detection, investigation, reporting, and alerting can take place.

 

EDR also provides Network and Device control, allowing you to restrict defined applications from running, restricting the use of removable storage and ensuring you’re further improving your data security.

Security Operations Centre (SOC) Monitoring is a key component and requires a human element to analyse threats when they’re identified. With a Security Operations Center (SOC) monitoring your endpoint alerts 24/7, you can focus on your core business, knowing your systems are safe.

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Contact us

11 Drakes Mews, Crownhill, Milton Keynes, MK8 0ER

0800 013 3339

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Give the experts a call

For IT monitoring and management, give the experts at Network Support Services in Milton Keynes a call. Drop us an email or call us on: 0800 013 3339.